Non-profit & Social Services
Digital tools and workflow improvements that strengthen service delivery, increase team productivity, and create better experiences for communities.
Solutions & Capabilities
Service Delivery Scheduling System
A centralised scheduling platform that helps non-profit teams coordinate programs, staff, and volunteers more efficiently. It streamlines daily operations by offering a clear, real-time view of service appointments, field activities, and resource availability.
What it does:
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Provides a unified calendar for programs, staff, and volunteer scheduling
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Sends automated alerts, reminders, and updates for upcoming activities
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Offers role-based views for managers, coordinators, and field workers
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Integrates with existing CRM or case management tools for a seamless workflow
Outcomes:
Enhances service reliability and reduces coordination overhead by giving operations teams a single source of truth. Staff can plan, respond, and deliver services with greater accuracy and speed, improving beneficiary experience and organisational efficiency.
Tech stack:
